Your Information Is Secure & Private

This is the web site of The Comedy House, LLC.

Our postal address is
2768 Decker Blvd.
Building D, Suite 100
Columbia, SC 29206

We can be contacted via our Customer Service e-mail form.
or you can reach us by telephone at (803) 798-9898.

SECURITY POLICY:

In order to maintain the utmost security, we do not store sensitive credit card information anywhere in our system. We maintain only transaction id numbers and the last 4 digits of the card number, which pose no security risk and can aid in providing great customer service.

Your payment and personal information during ticket transactions is always safe. Our ticketing vendor; Ticket Biscuit, employs the industry standard Secure Sockets Layer (SSL) software issued by GEOTRUST. This software encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. When you see the GEOTRUST button on a web page during a transaction, click on it to see the confirmation of your information security.

You will not see a security lock displayed by your browser because we employ the use of an Iframe to connect you to the Ticket Biscuit HTTPS secure page. But rest assured the certificate is valid and encrypting your data.

PRIVACY POLICY:

We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information, comments made via email forms and ticketing transactions.

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

The information we collect is used for:
1.) internal review
2.) to improve the content of our Web pages
3.) notify consumers about updates to our Web site
4.) to contact customers for marketing purposes
5.) disclosed at the request of governmental authorities conducting an investigation
6.) to a successor entity in connection with a corporate merger, consolidation, sale of assets or other
corporate change respecting the Website.

Your Email Address:
If you do not want to receive e-mail from us in the future, please click the UNSUBSCRIBE link at the bottom of the email you received. You may also mail a copy of the email to us with the word UNSUBSCRIBE written at the top of the page. Our address is Comedy House, 2768 Decker Blvd, Building D, Suite 100, Columbia, SC 29206.

Your Name and Mailing Address:
If you supply us with your postal address on-line you may receive periodic mailings from us with information on upcoming events. If you do not wish to receive such mailings, please let us know by emailing your request to tickets@comedyhouse.us or writing to us at the Comedy House, 2768 Decker Blvd, Building D, Suite 100, Columbia, SC 29206.

We DO NOT process email or mailing list UNSUBSCRIBE request via the telephone.

Your Telephone Number:
Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding upcoming events. If you do not wish to receive such telephone calls, please let us know at the time we have contacted you or by providing us with your name and phone number via email or writing to us at the Comedy House, 2768 Decker Blvd, Building D, Suite 100, Columbia, SC 29206.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

We provide site visitors with access to ticketing transaction information (e.g., dates on which customers made ticket purchases, amounts and event names) and contact information (e.g., name, address, phone number, email address) that we maintain about them. To access your Ticket Biscuit Account Login: CLICK HERE